Exchange Policy
Due to the custom nature of our products, all sales are final. We are unable to accept returns or exchanges, as each item is crafted uniquely based on your order specifications.
At Gold Dyad, every item is a unique creation, made-to-order with the utmost attention to detail and craftsmanship. Our process ensures that each piece is custom-made specifically for you, reflecting the authenticity and individuality that defines our brand.
Quality Guarantee
We stand by the quality of our work and take great pride in delivering premium, handcrafted goods. If the wrong order arrived - we will assess the situation and, if eligible, provide a replacement or appropriate resolution.